Bullrise PetCare
Return & Refund Policy
Last updated 15 October 2026 • Bullrise Ventures Private Limited
Applicability
This policy applies to orders accepted by Bullrise PetCare, by Bullrise Ventures Private Limited. Confirmed quotations or written order terms may set additional B2B procedures, subject to applicable law.
Report an issue
If goods arrive damaged, defective, incorrect or short-shipped, contact info@bullrisepetcare.com promptly with your order reference, item/quantity details, photos of the goods and packaging, and a description of the issue. Do not return goods until written return instructions are provided.
Return eligibility
Returns require prior written approval. Where permitted by law and agreed in order terms, unused products in original packaging may be considered for return. Opened or used grooming products may be restricted for hygiene reasons. Customised, clearance or special-order products may have different terms if disclosed and lawful.
Refunds and return shipping
If a refund, replacement or credit is approved, we will confirm the remedy and process. Approved refunds are normally sent through the original payment method where possible; processing times vary. Return freight, restocking fees and international shipping costs are as stated in written order terms and comply with applicable law.
Contact and mandatory rights
Nothing in this policy limits rights that cannot legally be excluded. Email info@bullrisepetcare.com or call +91 98920 67345.